Litigation Friend Privacy Policy

Litigation Friend is committed to protecting individual’s safety and privacy, and takes its responsibilities regarding the security of individual’s personal data very seriously. This privacy policy explains what personal data we collect about individuals, how and why we use it, who we disclose it to, and how we protect your privacy.

1. This policy

This policy (and any documents referred to in it) sets out the basis on which we process data about individuals including anyone who uses Litigation Friend’s online too (“User/s”).

Litigation Friend reserves the right to make amendments to this policy from time to time. Any changes to this policy will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

2. Who is responsible for your data

Our Privacy Policy applies to the personal data that Litigation Friend collects and uses.

References in this Privacy Policy to “Litigation Friend”, “we”, “us” or “our” mean Litigation Friend Limited (a company registered in England and Wales with registration no 12457209 and registered office at Mountcliff House, 154 Brent Street, London, England, NW4 2DR). We control the ways your personal data are collected and the purposes for which your personal data are used by Litigation Friend. Litigation Friend is the “data controller” for the purposes of the UK Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) (each as amended or replaced) and other applicable European data protection legislation (together the “Data Protection Legislation”).

3. Personal data we collect about you

When using the term “personal data” in our Privacy Policy, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details and date of birth.

4. How we collect data about you

We gather data about Users from our online tool and when you correspond with us.

We collect data from Users in three main ways: (1) the data that you give to us on any forms on the online tool; and (2) the data we collect about you using cookies and similar technologies (see below); and (3) when you correspond with us over email or phone.

5. Categories of data we collect

The categories of data that we collect about you and the lawful basis relied on to process such data are included in the table at Appendix One to this policy.

6. Special categories of data - Consent

Litigation Friend may collect “Special Categories of data” that could reveal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, sexual orientation data or data concerning a natural person’s sex life.

If we do collect such data, by providing us with that data you are consenting to us processing it. The reason for us asking for such data is so that we can provide you with information about your potential employment tribunal claims.

This data will not be sent to any third parties (other than our sub-processors) unless you consent separately to us doing so (we will ask again if we need this).

You are under no obligation to consent to this processing and if you decide not to consent, it will not affect your relationship with us, however, the tool may not be able to accurately provide you with information about your potential claims. If you do consent, you are free to withdraw such consent at any time. To withdraw consent please contact us at [email protected].

7. Disclosure of your personal information

We may disclose your personal data, in various ways and for various reasons, with the following categories of people:

a Litigation Friend (mediator) and/or your employer/ex-employer in order to encourage settlement of your claim. We will only do so with your consent. tax, audit or other authorities, when we believe in good faith that the law or other regulation requires us to share this data (for example, because of a request by a tax authority or in connection with any anticipated litigation); we may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and/or its subsidiaries; a third party who acquires us or substantially all of our assets; third party service providers who perform functions on our behalf (including professional advisors such as lawyers, auditors, accountants, technical support functions and IT consultants carrying out testing and development work on our business technology systems); our cloud based storage provider and other IT systems (AWS, Github, Typeform) for storage and CRM purposes.

8. Transferring your information internationally

Litigation Friend may need to transfer your information globally. We want to make sure your information is stored and transferred in a way which is secure. We will therefore only transfer data outside of the UK or European Economic Area (“EEA”) (i.e. the member states of the European Union, together with Norway, Ireland and Liechenstein) where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example:

By way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission for the transfer of personal data by controllers in the EEA to controllers and processors in jurisdictions without adequate data protection laws; By signing up to the EU-US Privacy Shield Framework for the transfer of personal data from entities in the EU to entities in the USA or any equivalent agreement in respect of other jurisdictions; or Transferring your data to a country where there has been a finding of adequacy by the European Commission in respect of that country’s levels of data protection via its legislation; or Where it is necessary for the conclusion or performance of a contract between you and us or the implementation of pre-contractual measures taken at your request; or Where you have consented to the proposed transfer, after having been informed of the possible risks of such transfers.

9. Marketing

By using our tool and providing us with your email address, we understand that you wish to subscribe to our mailing list. We will only send you information which may be relevant to your dispute/issue with your employer. To unsubscribe from our mailing list at any time, please email us at [email protected] with the heading “unsubscribe” in the subject line.

10. Retaining/Deleting your information

We only keep your information for as long as it is necessary to fulfil the purpose for which it was collected.

We use the following criteria to determine how long we need to keep your data:

Whether the purpose has been fulfilled, e.g. you are no longer a User or interested in our products; To comply with company record keeping obligations including keeping of accounting records; To represent our interactions with you in the event that a complaint is made against us; and Whether we consider the data may need to be retained for legal or regulatory purposes. Subject to the above, our general deletion policy is as follows:

We will only keep your personal data for as long as we consider that we may still be useful to you which is 1 year after your last contact with us (to include use of the tool or email to us).

We also have a general policy that should you wish your data to be deleted at any time, please let us know by contacting us at [email protected] and we will do so unless there is a legal/regulatory reason for us not to do so.


We will use technical and organisational measures to safeguard your information, for example we rely on the security measures provided by AWS.

13. Third Party Properties

Our platform and website may contain links to and from the online properties of third parties. If you follow a link to any of these online properties, please note that these online properties have their own privacy policies and that we cannot and do not accept any responsibility or liability for these policies or for any personal data that may be collected through these online properties. Please check these policies carefully before you click on any links and/or submit any personal data to these online properties.

14. Statutory or Contractual Requirement

It is necessary for the performance of your contract with us to supply us with the personal data requested. Unfortunately, if you are unable to provide us with the personal data, you are unable to use the Litigation Friend tool.

15. Automated Decision-Making

Please note that in order to provide you with information about your employment tribunal claim, the tool may use automated decision making.

The logic involved in such automated decision making is to use automated processes to convert the information provided by you into information about your potential employment tribunal claims.

The envisaged consequences of such processing are that you will be given information about your potential employment tribunal claims.

16. Cookies

We use the following non-essential cookies:

  • Google analytics to improve your experience of our website. Find out more about Google Analytics here

17. Your rights

You have the following rights in relation to your information:

17.1 Right to request a copy of your information. You can request a copy of your information which we hold (this is known as a subject access request).

17.2 Right to correct any mistakes in your information. You can require us to correct any mistakes in your information which we hold.

17.3 Right to request we stop processing your information. In certain circumstances, you may request that we cease processing your information.

17.4 Right to request deletion of your information. You can ask us to erase your information (also known as the “right to be forgotten”) in certain circumstances.

17.5 Right of data portability. You have the right to transfer your personal data between data controllers in certain circumstances.

17.6 If automated decision making is applied to you. The right to human intervention. If you would like to request any of the above, please contact us at [email protected] to make any such requests. We will comply with the Data Protection Legislation in responding to any such requests.

18. Right to lodge a complaint

If you have any complaints about the way in which we collect, store and use your information, you can contact the supervisory authority in the United Kingdom, the Information Commissioner’s Office:

Appendix One

1. Name. Performance of a Contract

Contact Details

1. Name. Performance of a Contract
2. Email Address Performance of a Contract
3. Mobile Number Performance of a Contract
4. Home address Performance of a Contract

Data Collected to Work out whether you have a Claim

5. Name of employer Performance of a Contract
6. Workplace location Performance of a Contract
7. Age Performance of a Contract
8. Gender Performance of a Contract
9. Commencement Date Performance of a Contract
10. Dismissal Date Performance of a Contract
11. Details about your dismissal (e.g. resignation or dismissal) Performance of a Contract
12. Type of claim you might have e.g. automatic unfair dismissal Performance of a Contract

Data Collected to Work out your potential compensation in any Claim

13. Age at date of dismissal Performance of a Contract
14. Salary at date of dismissal Performance of a Contract
15. How long it is likely to take to get another job Performance of a Contract
16. Injury to feelings data Performance of a Contract

Special Categories of Data

17. Details about your treatment and/or dismissal by your employer which may include special categories of data including: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation Consent

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